Our methodology — Bring Your Own Credentials (BYOC)
Some platforms “include” WhatsApp or AI… until you see the bill: markup per message, opaque tokens, or a black box you can’t leave.
Bring Your Own Credentials (BYOC) is how Wroups: Inbox + Engage plugs into your operation:
You own the channel and the account. We’re the operating system on top.
What you bring
| Capability | Your credential / account |
|---|---|
| Your Business number + Meta (via Kapso / coexistence setup) — you pay Meta what Meta charges | |
| AI agents | Your OpenAI API key |
| Your Resend (or SMTP) | |
| Calendar | Your Google Calendar (OAuth) |
Wroups encrypts and stores those credentials per organization; we don’t reuse them across customers or show them in plain text after they’re saved.
What we don’t do
- We don’t resell WhatsApp messages with a hidden margin.
- We don’t lock you into an AI “wallet” of credits you don’t control.
- We don’t trap your number in a limbo you can’t leave: the Meta / Google / OpenAI contract is yours.
Why it matters for SMBs and growing teams
- Predictable cost — you see what you spend in Meta / OpenAI / Resend; the Wroups plan is software, not a channel toll.
- Portability — if you change inboxes someday, your provider accounts still exist.
- Clear ownership — “whose data and whose bill?” has a straight answer.
- Better product — we compete on inbox, CRM, pipelines, workflows, and AI… not on hiding the markup.
What day-to-day looks like
- WhatsApp onboarding → connect your line.
- Settings → AI → paste and test your OpenAI key.
- Settings → Email → Resend or SMTP.
- Settings → Calendar → Google OAuth.
Then you operate in Inbox, Workflows, and Agents without wondering “how much did they charge me on top of Meta for this message?”
Start free: msg.wroups.com/signup.
Wroups Build — when the business grew and the systems didn’t
Website, custom automations, and operations without freelancers. Who Build is for and how a project starts.
New channel — Email with Resend (BYOC)
How Wroups sends and receives email with your own Resend credentials (or SMTP), without messaging markup.