Respond faster on WhatsApp—with clear ownership and zero chaos
Stop losing conversations in personal phones and scattered chats. Centralize WhatsApp, assign ownership, and respond faster with full context.
Every WhatsApp message is a moment you can’t afford to miss
When conversations live in personal phones or scattered chats, replies get delayed, follow-ups are missed, and revenue slips through. Wroups puts every message in one place so your team can respond immediately.
- Work every conversation from one inbox instead of scattered phones and chats.
- Keep contact details, tags, custom fields, and conversation history connected.
- Use templates and saved replies to respond consistently while saving team time.
Built for support and growth operations
No more asking “who’s replying to this?” Assign ownership instantly, track every conversation, and make sure nothing gets stuck or forgotten.
- Centralize incoming conversations so nothing is missed and everyone works from the same queue.
- Route and assign each conversation to the right agent, at the right time, with the right context.
- Use statuses, tags, and segments to keep priorities visible and execution aligned.
Why not simply use WhatsApp directly?
WhatsApp works for chatting—but not for teams. Messages get lost, ownership is unclear, and follow-ups fall through when multiple people are involved.
- Avoid dependency on one phone or one person with a shared team inbox, assignment, and continuity across shifts.
- Standardize replies with templates and saved replies, and use workflows so opportunities and support requests are not dropped.
- Keep contact history, tags, custom fields, and segments in one place so each reply is faster, more relevant, and easier to measure.
Pipelines and AI agents when operations get serious
Track where every contact stands in your process, then automate replies and follow-up when volume outpaces your team.
- Kanban stages for sales and support journeys. Move contacts between stages manually or from workflows when something changes.
- Start follow-ups, assignments, or updates when a contact enters a stage — without rebuilding your process in a spreadsheet.
- Bring your own OpenAI key to draft and test agents on any plan, publish on Pro, and run inbound WhatsApp reply or workflow steps with tools and knowledge tables.
From incoming message to resolved conversation—fast
Wroups is built to remove delays, confusion, and missed follow-ups—so your team can focus on replying and closing conversations.
Inbox and assignment controls
Manage conversations, ownership, statuses, and follow-up in one place.
Inbox and assignment rules
Route by intent, priority, or customer type so the right owner receives the right conversation.
Full conversation context
Keep history, customer profile, and account state in one place to avoid repeated questions.
Templates and saved replies
Use approved templates and saved replies to improve consistency and speed.
Audience structure
Organize contacts with custom fields, tags, and segments for better prioritization.
Contact pipelines
See where each contact stands with kanban stages linked to workflows and team visibility.
AI agents (Pro)
Configure BYO OpenAI agents for inbound reply and workflow automation — draft and test on any plan, publish and run on Pro.
Workflow builder
Create and manage workflow definitions to support repeatable operational flows.
What teams notice after the switch
Less chaos. Clearer ownership. Faster replies.
Composite voices inspired by patterns across support and growth teams we work with.
Set up your team inbox in minutes
Stop relying on personal phones and scattered chats. Get your team aligned, assign every conversation, and start replying faster today.